Policies

Return Policy

You may return new, uncut, unwashed fabric within 15 days of delivery for a full refund less the shipping fees. We will cover the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Due to the nature of digital files, there are no refunds or exchanges given for them.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Please allow 7-10 business days for order processing. Our normal processing time is 3-5 business days, but we are woking on an extended schedule due to an out of state move coming up.

 

We ship worldwide. Any shipping overages exceeding $1usd will be refunded. We ship using USPS priority flat rate packaging when possible (if this is the cheapest option).

US:


Less than 15.9oz in weight ships First Class.
2-3 yards ships in a priority envelope.
4-8 yards ships in a medium flat rate box.
9-14 yards ships in a large flat rate box.
Anything over 14 yards is shipped by weight.

 

Canadian and International orders ship by weight.

I ship to the address on the website when you place the order.

 

Insurance

If you wish to purchase insurance, please purchase the appropriate insurace amount from one of the insurance listings.